1. What products do you sell?

We offer a wide range of high-quality pet supplies, including food, accessories, grooming tools, and more for dogs, cats, and other pets.

2. What are your shipping times?

We process all orders within 1 business day. Shipping takes 2 to 4 days within the UK.

3. How much does shipping cost?

We charge a flat shipping fee of £2.99 GBP per order.

4. What payment methods do you accept?

We currently accept PayPal for secure and easy transactions.

5. Can I cancel my order?

You may cancel your order before it has been dispatched. Once the product has been shipped, cancellations are not accepted.

6. How do I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking details.

7. What is your return policy?

If your item arrives damaged or defective, please contact us within 7 days of receiving your order for assistance.

8. Do you ship internationally?

At this time, we only ship within the UK.

9. How can I contact customer support?

You can reach us via email at support@thepetstopltd.store for any inquiries or assistance.